Frequently Asked Questions
Everything you need to know about your Carolinabalfour shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic return or exchange.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my shipment in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
At Carolinabalfour, we prioritize ethical manufacturing and work closely with suppliers who adhere to fair labor practices and utilize high-quality, durable fabrics.